Shipping

WORLDWIDE SHIPPING.
 
We offer domestic (Australia) and international shipping.
If your country is not listed once you reach checkout, please contact info@celestetwikler.com.


HOW MUCH DOES DOMESTIC SHIPPING COST?

AUD 8.00 for orders $0.00 – $99.00 || trackable but not insured

AUD 9.50 for orders $0.00 – $99.00 || trackable with insurance

Free shipping xoxo for orders $100 and over || trackable and insured

HOW MUCH DOES INTERNATIONAL SHIPPING COST?

Asia AUD 24
Europe AUD 25
New Zealand AUD 19
North America AUD 20
Rest of the world AUD 35

HOW LONG WILL IT TAKE TO RECEIVE MY PARCEL?
 
We aim to process your order in 1-5 business days + shipping times. This is subject to change in busy periods. 

We ship all orders using:

✧ Australia Post standard (using biodegradable bags)

✧ DHL Express International

Delivery dates will depend on the location the package is being shipped to.

To calculate the estimated delivery date, please see the table below.

Location

Estimated days for delivery

QLD, NSW, VIC

2 – 3 business days for shipping, plus 1 – 5 business days for processing

SA, WA & NT

5 – 7 business days for shipping, plus 1 – 5 business days for processing

 

International

2 – 4 business days for shipping, plus 1 – 5 business days for processing

 


Please note that orders are processed and shipped during regular business hours (9.00am – 5.00pm AEST, Monday to Friday excluding public holidays).

CAN I SHIP MY PARCEL EXPRESS?

Our head office is in Byron Bay which is outside the Express Post Zone. Unfortunately, this means we are not able to ship your item via Express Post.
 
IS MY ORDER SHIPPED WITH POSTAL INSURANCE?

All domestic Australia Post orders valued over AUD 100.00 (excluding postage) will be automatically insured for up to AUD 100 free of charge to you.
 
If your order is valued under AUD 100.00 (excluding postage), you may elect to pay an additional AUD 1.50 (in addition to the AUD 8.00 Standard Postage fee) to obtain postal insurance.

DO YOU OFFER TRACKING FOR DOMESTIC PACKAGES?

Yes. We provide a tracking tuner and link once your order has been dispatched. You can follow its journey right to your door!
 
Australia Post:
TRACK MY PARCEL

Contact Number: 13 76 78
 
DO YOU OFFER TRACKING FOR INTERNATIONAL PACKAGES?

Yes. A tracking number will be sent to you upon dispatch so that you can track the delivery of your goods.
 
Please ensure the delivery address is secure and you are aware of custom and tax requirements in regards to international orders. 

International orders do not come with insurance, if you would like a quote, please email us with your postal address and the dollar amount of insurance you wish to purchase for your order.

Please be aware of custom and tax requirements in regards to international orders.